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t is important for us to hear what you think of our service. We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. Over to you…
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Thank you so much for being a Columbine Mystery Shopper. If you have left contact details, we may get in touch to discuss your feedback. If appropriate, one of our Area Managers will contact you shortly. Whatever comments you have made will be added to our weekly report. We do look at all the scores and comments every Friday to try and learn lessons or celebrate success.
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Best Wishes, James Timpson
CEO, Timpson Group